Lamin-Art Emphasizes Service and Selection with Improved Guaranteed Shipment Program
Schaumburg, IL (August 2004) – Making an unprecedented commitment to the specifier and fabricator communities alike, Lamin-Art announces the expansion of its Guaranteed Shipment Program. Now 75% of its fashion-forward high-pressure decorative laminate line is guaranteed to ship in 7 business days or less upon acceptance of the order, or Lamin-Art will overnight the material at no extra charge.
All items available through the GSP are identified with a star on Lamin-Art's Stock List and website, which makes it easy and convenient for designers and architects to specify Lamin-Art products with confidence. When it comes to ordering decorative surfaces for a project, fabricators know they will get the materials they need fast, guaranteed.
"We talked to the fabricator community and looked at programs offered by our colleagues in the industry. Clearly there is a need for fast turnaround when ordering our products. We felt it was important to offer such outstanding service not just on a small portion of our line but on the majority of our items, especially the most exclusive patterns and prints that designers really want to specify," says Matthew Krog, Vice-President of Lamin-Art.
First introduced in 2002, Lamin-Art's Guaranteed Shipment Program achieved promising results in its first year of implementation. Almost 14,000 orders shipped in 2003, more than 80% were fulfilled the same day, and 100% of GSP designated items were shipped within 7 days! Lamin-Art believes that this new and improved version of the GSP will make a difference in how specifiers and fabricators look at Lamin-Art products and will increase confidence in a line already renowned for its quality and exclusivity.
"We are a specialty supplier of premium decorative laminates. We control the process from A to Z as we ship direct from our headquarters near Chicago, Illinois; we want our customers to benefit from the advantages of dealing with a service-oriented company," adds Krog.